FAQs

Questions, answered.

Everything you'd want to know before booking a first session. Still have a question? Reach out directly.
Do you offer in-person or telehealth sessions?Arrow right
Telehealth only. All sessions are held over secure video, so you can meet from anywhere in Massachusetts or Oregon.
How long are sessions?Arrow right
Standard sessions run 60 minutes.
What ages do you work with?Arrow right
Teens, adults, and elders (65+). Sessions are individual only — I don't currently offer couples or family therapy.
Do you speak any languages besides English?Arrow right
Yes — sessions are available in English and Swahili.
What happens in a first session?Arrow right
We start by getting to know each other: your background, current challenges, and what you're hoping might be different. From there we identify early goals and talk through what a treatment plan could look like.
Read the full approachArrow right
What insurance do you accept?Arrow right
I'm in-network with a range of major insurance plans, and offer self-pay options for anyone I'm not in-network with.
See accepted insurance & ratesArrow right
What if I don't have insurance?Arrow right
Self-pay is available, with a sliding scale for clients who qualify. Rates and payment methods are on the Insurance & Payments page.
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How do I reschedule or cancel a session?Arrow right
You can reschedule or cancel through your client portal, or by emailing the practice. Cancellations made with less than 24 hours' notice may be subject to a fee. (Sample policy — confirm final terms.)
Is telehealth secure and private?Arrow right
Yes. Sessions run on a HIPAA-compliant platform, and your information is handled under the same privacy protections as an in-person visit.
Read the privacy noticeArrow right
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Still have questions?
Send a message and I'll get back to you directly.
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© 2026 George Gikera, PMHNP. All rights reserved.